Shipping, Returns & Pickup Info
Shipping Policy
At Besee Crunch, we take pride in delivering our premium freeze-dried snacks safely and efficiently—right to your doorstep anywhere in Canada.
Order Processing
All orders are processed within 1–3 business days. You’ll receive a confirmation email with tracking details once your order has shipped.
Shipping Within Canada Only
We currently ship exclusively within Canada.
Estimated delivery time: 3–7 business days (depending on your location).
Shipping Fees
- Flat rate shipping within Canada for $15.00 CAD
- Free shipping within Canada for orders over $60.00 CAD
Delivery Tracking
Every shipment includes a tracking number so you can follow your order from our door to yours.
Free Pickup Policy
At Besee Crunch, we offer a free local pickup option for customers who prefer to collect their freeze-dried snacks in person.
How It Works
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Select “Free Pickup” at checkout.
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Once your order is ready, you’ll receive an email with pickup instructions and address details.
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Orders are typically ready within 1–3 business days.
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Please wait for the “Ready for Pickup” confirmation email before arriving.
Returns & Refunds
Due to the food-grade nature of our freeze-dried snacks, all products are non-returnable and non-refundable. This ensures product safety and quality for all our customers.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery at info@beseecrunch.com. Include your order number and clear video footage of your unboxing. We’ll review the case and offer a replacement or appropriate resolution where applicable.
Need Assistance?
We’re here to help!
For any questions about shipping or product concerns, reach out to us at:
📧 info@beseecrunch.com
Thank you for choosing Besee Crunch — where clean, crunchy snacking meets real fruit goodness.
